Organizations are increasingly relying on external vendors to support essential business processes within their organization. The demand for strong vendor management and governance is growing. One of the challenges lies in integrating a vendor into the service delivery chain. Often, the vendor uses its own Service Management tool, creating a "black box" for your organization in terms of service delivery. Our integration platform, 'Connected,' provides a solution for this.
Connected is designed to realize and manage integrations between all ITSM/ESM tools available on the market. By establishing an integration between your vendor's tools and your own tool, you gain better control over the process.
Tickets are updated in real-time, and both organizations have access to the latest status. Information is no longer lost in emails or scattered across different platforms. You have full control, making it more efficient and effective.
Interested in learning about the tool integrations we can set up for your organization?
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© 2023 - 2025 Joost-IT | Layout & design Matthja Grafisch Ontwerp & De Goudse Wolf
© 2023 - 2025 Joost-IT
Layout & design Matthja Grafisch Ontwerp
& De Goudse Wolf