We believe that people who perform their work with passion and pleasure are crucial to the success of an organization. Efficient processes and optimally implemented ESM tooling with as much as possible standard processes and automated repetitive work, contribute to that happiness at work. Joost-IT supports organizations to perform optimally, setting a new standard in the world of Service Management.
Selecting the right Service Management Tool for your organization is not easy. Which requirements are important for your organization? What possibilities does the (not immediately clear) market offer? ITSM or ESM? The right choice will provide your organization (and your customers!) with ample opportunities to further improve service delivery. It's a fundamental choice with significant impact on the entire organization!
Sometimes you're unsure. You're an IT manager responsible for the quality of IT service delivery. To ensure its effectiveness, you face various challenges. When am I doing well? How do other organizations handle it? You'd be open to brainstorming with an independent party.
Always up to date with the latest trends in Service Management
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Your organization has the ambition to continuously improve the service you provide to (internal) customers.
Selecting the right Service Management tool for your organization is not straightforward. Which requirements are important?
Integrating a new tool, existing processes, and the desired workflow together is not a simple task.